Privacy Policy

Privacy notice for Get Into Teaching

Last updated: 14 November 2024

Date of next review: 14 November 2025

We might make changes before the review date. Check regularly for updates.

This privacy notice explains how the Department for Education (DfE) uses personal information in the Get Into Teaching service. This includes information you give to us, or information that we may collect about you.

Get Into Teaching is a project aimed at helping individuals get Into teaching giving support and guidance via the help portals mentioned below.

To access our adviser service, you need to be 18 years old and over 16 years old to access our mailing and events service.

We've created a service that lets you:

When you provide us with your personal data, we process it and provide you with tailored advice and information about teacher training, teaching as a career and events and school experience. These services will help you to make an informed decision about becoming a teacher or returning to teaching.

We may also contact you to gauge your interest in taking part in market research. In each message, you will be given the opportunity to unsubscribe from further communications.

We will use anonymised data about you to deliver tailored messages on third party platforms, including social media - like Pinterest, Facebook, Instagram, X (formerly known as Twitter), Snapchat,YouTube and Google. Such anonymised data will also be used to identify and advertise to people that are similar to you, who may also be interested in our service.

Purpose and lawful basis for processing

The DfE is the data controller for your personal data. We must have a reason to collect your personal data. This is called a 'lawful basis'.

We use the following lawful basis to process your personal data:

  • Article 6 (1) (e) - public task – this is when we need your personal data to provide or fund education.

  • Article 6(1)(a) - Consent – this is when we process your personal data with your consent to provide targeted advertisements via the use of website tracking tools.

What we need

We will collect the following types of personal information, some of which may be special category data, directly from you:

  • first name

  • last name

  • date of birth

  • postcode

  • telephone number

  • email address

  • teacher reference number

  • subjects you are interested in teaching (maximum 2 choices)

  • the year you intend to start teacher training

  • stage you are at with degree study

  • the region you intend to do your Initial Teacher Training

  • IP Address

  • communications between the adviser/call agents and you (free text)

  • your qualifications

  • school experience you have undertaken

  • languages you can speak and/or teach

  • ITT providers you’ve applied to

  • barriers or concerns you have that may prevent you from starting an ITT course

  • your previous work experience/career history

The types of data we collect for each service can be found in the corresponding privacy notices linked below:

Why we need it and what we do with it

We collect and process your personal information to:

  • enable us to provide the service to which you have chosen to access

  • analyse usage to enable us to make improvements to our service(s)

If you use other digital services for which the Data Controller is also the Department for Education (for example, Apply for Postgraduate Teacher Training, or other Get Into Teaching services), we may use your data to understand how you are using these services. This allows us to ensure that public funds are being spent effectively.

How long we keep it

The Get Into Teaching Team will only keep your personal data for as long as we need it. We base this on the needs of the department and the law. Any information shared as part of a webchat will be kept for 6 months. Information shared as part of other Get Into Teaching services may be kept for up to 7 years but we will delete it, if you request us to do so.

We will take necessary steps to keep your information safe. It will then be securely destroyed when it is no longer needed.

Do we use any data processors?

A data processor is an organisation that processes your information on DfE's behalf.

If we share your data, the DfE and the processor are independently accountable under the UK GDPR and Data Protection Act 2018 for your data. Each is responsible for complying with data protection legislation, including retention in accordance with their own statement.

We only use data processors for these activities:

  • We have appointed TPUK to process personal data in the role of Advisers and Call Agents. They will process the following data when providing the Get Into Teaching Service

  • communications between the TPUK adviser/call agents and you (free text)

  • your qualifications

  • the type of ITT course you're interested in

  • school experience you've undertaken

  • languages you can speak and/or teach

  • barriers or concerns you have that may prevent you from starting an ITT course

  • your previous work experience/career history

Do we transfer data overseas?

When DfE stores personal data outside the UK, we will make sure we keep your personal data safe. We follow the data protection law. We also use extra security measures, contracts and data sharing agreements.

Do we share your personal information?

If the law allows it, we might share your personal information with other parts of DfE including the Education and Skills Funding Agency (ESFA).

The DfE Personal Information Charter gives you more information on how we use your personal information.

What are your rights?

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information

  • Your right to rectification - you can ask us to change any information you think is not accurate or complete

  • Your right to erasure - You have the right to ask us to delete your personal information

  • Your right to restriction of processing - You can ask us to stop processing your information

  • Your right to object to processing - You can object to the processing of your information

  • Your right to data portability - You can ask us to transfer your information to another organisation or to you

For more information on your rights, please see the ICO (Information Commissioner’s Office) website.

How to contact us or make a complaint

If you have a question, or feel your data has been mishandled, you can contact us by:

using our secure DfE Contact form

or writing to:

Emma Wharram
Data Protection Officer
Department for Education (B2.28)
7 & 8 Wellington Place
Leeds
LS1 4AW

You can also complain to the ICO by writing to:

Information Commissioner's Office
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113.
Or use the online ICO Contact form

How to make a subject access request (SAR)

You have the right to ask for access to your personal information, known as a subject access request (SAR).

Use the contact form or address above to make a SAR.

Include as much information as you can about the information you need. Include the years you need the information for. If possible, tell us which part of the department holds the information. You'll also need to tell us your telephone number and address.

We may need to check your identity and your right to access the information you're requesting. To check your identify, we may ask for a copy of your passport, photo driving licence or proof of your address.

We'll try to respond to your request within 1 month. But, if your request is complex, we may extend the period by a further 2 months, but we'll tell you if this is the case.

Get an adviser

The nature of your personal data we will be using

The categories of your personal data that we will be using for this project are:

  • your full name

  • contact details e.g. email address, postcode, telephone number, country of residence

  • date of birth

  • IP address

  • teacher reference number (TRN) if you have one

Other details we will collect are:

  • teaching subject

  • teaching stage

  • preferred teaching subjects

  • qualifications e.g. degree subject, stage, class

  • intended training commencement year

  • preferred call back date and time

What we do with your personal data when you sign up for an adviser

The information you provide in the get an adviser form will be shared with our advisers, who will communicate with you via email and SMS, WhatsApp and by telephone calls to provide you with the support that you need.

We may also contact you by SMS, email or telephone call to inform you about services available to support you into teaching or important updates regarding teacher training.

If you have an equivalent qualification from outside the UK, your details will be shared with the Get Into Teaching helpline who will contact you to ensure they have accurate data about your circumstances in order to provide a tailored service and information to you. Any subsequent information you provide to the Get Into Teaching helpline will also be retained to enable us to continue to provide the support you require.

Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with our use of your personal data, please let us know by contacting the Department for Education and state the name of this project.

Sign up to an event

The nature of your personal data we will be using

The categories of your personal data that we will be using for this project are:

  • your full name

  • email address

  • mobile telephone number (optional)

  • IP Address

What we do with your personal data when you sign up for an event

When you sign up for events, the information you gave to us will be used to provide tailored information about events. We will send reminders and updates via email, to the email address you gave us when you signed up to events.

If you have provided a mobile phone number, we will contact you by SMS with reminders for events you have signed up to. We will also contact you by SMS to promote events which you may be interested in.

We may also contact you by SMS or telephone call to inform you about services available to support you into teaching or important updates regarding teacher training.

Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with our use of your personal data, please let us know by contacting the Department for Education and state the name of this project.

Get school experience

The nature of your personal data we will be using

The categories of your personal data that we will be using for this project are:

  • your full name

  • contact details e.g. email address, postcode, telephone number

  • IP Address

Other details we will collect are:

  • qualifications e.g. subject, stage.

  • teaching subject, first choice and second choice

  • level of consideration in teaching

  • availability for school experience

  • reasons for wanting to undertake school experience

What we do with your personal data when you sign up for Get school experience

  • The information we collect from you, your name, contact details and preferences, is used for identification, administration, analysis and targeting purposes.

  • Any additional information you provide when you communicate with the helpline and /or advisers will help us to aid you in progressing your application and continue to improve our service.

  • We may also contact you to gauge your interest in taking part in market research. Each message will give you the opportunity to unsubscribe from further communications.

  • If you are using the Get school experience service, your data will be used to process your request for school experience with the school(s) in question. We will also use it to send out notifications, reminders and feedback questionnaires. We track your progress through this service to improve it for you and future applicants and to ensure public funds are being spent effectively.

  • We will use anonymised data about you to deliver tailored messages on third party platforms, including social media platforms, Pinterest, Facebook, Instagram, X (formerly known as Twitter), Snapchat,YouTube and Google. This anonymised data will also be used to identify and advertise to people that are similar to you, who may also be interested in our service.

  • We may also contact you by SMS or telephone call to inform you about services available to support you into teaching or important updates regarding teacher training.

Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with our use of your personal data, please let us know by contacting the Department for Education and state the name of this project.

We share data with each school you request experience with. Schools are data processors for the purposes of provision of this service. Each of the schools is required to comply with the UK GDPR and the DPA 2018 as data processors. Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with the school's use of your personal data, please contact the school directly.

Manage school experience

The nature of your personal data we will be using

To facilitate school experience, we collect the following details and data about school staff who manage the service when the school they work for or at signs up to the service:

  • your full name

  • contact details e.g. email address, telephone number

  • IP address

What we do with your personal data when you Manage school experience

  • These details are shared with a candidate once their school experience request has been confirmed by the relevant school.

  • School staff can delete or update their contact details at any time in the service.

  • As part of the service, we'll use the contact information you've provided to send out notifications, reminders, feedback questionnaires and updates relating to the service. We may also contact you to request your involvement in user research to help improve the service.

  • We will also use collected data for security purposes to protect the service - for example, parts of the IP addresses of website visitors are collected to block continuous direct denial of service attacks from an IP address range.

Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with our use of your personal data, please let us know by emailing us at organise.school-experience@education.gov.uk or by contacting the Department for Education and state the name of this project.

Sign up for emails

The nature of your personal data we will be using

The categories of your personal data that we will be using for this project are:

  • your full name

  • contact details e.g. email address, postcode, telephone number (optional)

  • IP address

Other details we will collect are:

  • degree stage

  • teaching subject

  • level of consideration in teaching

What we do with your personal data when you sign up for emails

When you sign up for emails, the information you provide in the form will allow us to send you personalised emails containing tailored information about a career in teaching. We will also inform you of events in your postcode area.

We may also contact you by SMS or telephone call to inform you about services available to support you into teaching or important updates regarding teacher training.

Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with our use of your personal data, please let us know by contacting the Department for Education and state the name of this project.

Talk to an agent via webchat

The nature of your personal data we will be using

The categories of your personal data that we will be using for this project are:

  • your name

  • IP address

  • anything you choose to share with us when using the webchat service, this includes any documents you upload to the chat

What we do with your personal data when you contact one of our Get Into Teaching Agents

The information you provide in the webchat will be used by our Get Into Teaching Agents to provide you with a transcript of the chat if you request one. We will also use it to identify you if you contact the service again for further assistance.

Any information you choose to provide to the Get Into Teaching Agents may be retained to enable us to continue to provide the support you require.

Where we are processing your personal data with your consent, you have the right to withdraw that consent. If you change your mind, or you are unhappy with our use of your personal data, please let us know by contacting the Department for Education and state the name of this project.